Refund Policy
Effective Date: October 8, 2026
At Eileen Fahey ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase dietary supplements, subscribe to our communications, or interact with our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Personal Information
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Full name
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Email address
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Phone number
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Billing and shipping addresses
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Account login information, if applicable
Purchase and Transaction Information
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Products purchased
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Order history
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Payment and transaction details
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Shipping and delivery information
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Customer service inquiries
Payments are processed through secure third-party payment providers. We generally do not store complete credit card numbers on our website.
Health and Wellness Information
If you voluntarily provide information regarding your nutritional goals, dietary preferences, supplement use, or health concerns, we may collect that information to respond to your inquiries or provide requested services.
We recognize that health-related information is sensitive and take reasonable steps to protect its confidentiality.
Automatically Collected Information
When you visit our website, we and our service providers may automatically collect certain information, including:
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IP address
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Browser type and device information
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Pages visited and website interactions
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Referral sources
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Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information collected for the following purposes:
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To process, fulfill, and ship supplement
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To communicate regarding purchases, deliveries, returns, and refunds.
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To respond to customer service requests and inquiries.
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To provide requested nutrition-related information or services.
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To improve our website, products, and customer experience.
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To send promotional emails, newsletters, or special offers when permitted by applicable law.
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To detect fraudulent transactions and maintain website security.
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To comply with applicable legal and regulatory obligations.
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We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing any notice or obtaining any consent required by law.
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3. Protection of Health Information
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As a business operated by a registered dietitian, we understand the importance of maintaining confidentiality regarding personal health and wellness information.
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If we provide nutrition counseling or other professional services, certain health information may be subject to additional privacy requirements, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.
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Where HIPAA applies, protected health information will be handled in accordance with applicable HIPAA requirements and any separate Notice of Privacy Practices.
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We do not disclose identifiable health information for marketing purposes without appropriate authorization when required by law.
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4. Payment Security
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All online payments are processed through third-party payment service providers using appropriate security measures.
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We do not intentionally collect or store complete payment card information unless necessary and supported by appropriate security safeguards.
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Your payment information is subject to the privacy and security practices of the payment processor used during checkout.
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5. Sharing of Personal Information
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We do not sell personal information for money.
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We may share personal information with trusted third parties when reasonably necessary to operate our business, including:
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Payment processors
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Shipping and fulfillment providers
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Website hosting and e-commerce platforms
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Email marketing and communication services
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Customer support and technology providers
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Professional advisers and regulatory authorities when legally necessary
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These parties may process information on our behalf or, in some circumstances, under their own privacy policies.
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We may also disclose information when required by law, to protect our legal rights, or in connection with a legitimate business transaction.
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Certain advertising or analytics technologies may constitute "sharing" or "sale" of personal information under applicable privacy laws, even when no money is exchanged. Where applicable, we will provide required disclosures and opt-out rights.
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6. Cookies and Tracking Technologies
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Our website may use cookies and similar technologies to:
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Maintain website functionality.
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Remember user preferences.
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Analyze website traffic and performance.
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Improve shopping experiences.
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Support advertising and marketing activities, where enabled.
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You may manage cookies through your browser settings and any cookie preference tools available on our website.
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Disabling certain cookies may affect website functionality.
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Where required by law, we will obtain consent before using nonessential tracking technologies.
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7. Email Marketing and Communications
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If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send information regarding:
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Dietary supplements and product updates
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Nutrition and wellness education
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Promotional offers and discounts
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Business announcements
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You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.
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We may continue sending essential transactional communications, such as order confirmations and shipping updates.
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8. Data Security
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We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
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However, no internet transmission or electronic storage system is completely secure. We cannot guarantee absolute security.
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If we become aware of a security incident involving personal information, we will take appropriate action and provide notifications as required by applicable law.
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9. Data Retention
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We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
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Processing and documenting purchases.
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Providing customer support.
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Maintaining legally required business records.
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Resolving disputes.
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Meeting tax, accounting, and regulatory obligations.
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Health-related records maintained in connection with professional services may be subject to separate retention requirements.
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When information is no longer needed, we will take reasonable steps to delete, deidentify, or securely dispose of it, subject to applicable legal requirements.
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10. Your Privacy Rights
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Depending on your location and applicable law, you may have the right to:
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Request access to personal information we maintain about you.
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Request correction of inaccurate personal information.
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Request deletion of certain personal information.
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Opt out of certain marketing communications.
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Request information about how your personal information is used or disclosed.
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Opt out of certain sales, sharing, or targeted advertising activities.
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Withdraw consent where processing is based on consent.
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These rights may be subject to legal exceptions.
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To submit a privacy-related request, please contact us using the information provided below.
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We may need to verify your identity before fulfilling certain requests.
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11. Children's Privacy
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Our website and dietary supplement products are not directed toward children under the age of 13.
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We do not knowingly collect personal information directly from children under 13 through our website without any parental consent required by applicable law.
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If we become aware that we have collected information from a child in violation of applicable law, we will take appropriate steps to delete or otherwise address that information.
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Parents or guardians who believe their child has provided personal information may contact us directly.
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12. Third-Party Websites
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Our website may contain links to third-party websites, services, or resources.
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We are not responsible for the privacy practices, content, or security measures of websites that we do not control.
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We encourage users to review the privacy policies of third-party websites before providing personal information.
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13. Changes to This Privacy Policy
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We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or applicable legal requirements.
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When updates are made, we will revise the "Last Updated" date at the top of this page.
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If changes require additional notice or consent under applicable law, we will provide such notice or obtain such consent.
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14. Contact Us
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If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact:
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Eileen Fahey
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Website: eileenfahey.com
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Mailing Address: Eileen Fahey, MS, RD, CDN, CDCES
35 Journal Square
Suite 471
Jersey City, NJ 07306 -
We value your trust and are committed to treating your personal information with care, confidentiality, and respect.